According to restaurant workers, customers are more demanding th

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Rio Grande - According to restaurant workers, customers are more demanding than ever before. This fits with other data coming out of the industry, including a majority of restaurant workers reporting emotional abuse and disrespect from customers. Understaffed stores and burnt-out workers worsen these problems. Many customers treat fast food as their personal catering service with extreme modifications to every item and no empathy or understanding for overwhelmed workers.

Print Publication Date: 
12/15/2021