I switched internet services in Oct. was told the price, then comes bill which is double the quote I had been quoted, it was not installation price. 1st call he said he fixed the bill, no, called 2nd time asked what country was she in, Philippines with roosters crowing in background, didn’t fix the bill. Finally called a woman from NY, solved the problem, this is a large internet company. I guess Americans do not work for these companies because the pay is cheaper, why can’t Americans have these jobs, it’s like dealing with a foreign company talking on the phone, hard to understand.