Middle Twsp is the mecha of nail salons. Those of us that have ourselves together enough to make appts ahead of time - I am out of nail salons to try - that actually RESPECT the appt time. Running 5, 10 minutes late is one thing, AND, same nail tech is answering the phone for appts during ENTIRE session, making it take even longer on top of running late. I make appts because I have things to do. Don’t start a walk-in 15 minutes before a scheduled appt, that might help.