If calling Code Enforcement, call in the morning you are more likely to be able to speak to someone directly .Have your details and concerns written out with bulletpoint to ensure you raise each and every concern you may have . Clearly ask and understand what the Townships next steps are, and timeline for a follow up. Make sure you tell them you will be following up and follow up. You may not agree with the speed (Haha or rather slowness) or outcome, nevertheless never give up, never surrender