As a resident of Sandman Towers, I am grateful for the low rent, and for HUD (Department of Housing and Urban Development), but am tired of being treated like a second class citizen because I can't afford to live in a real disabled/retirement building. Instead of building fancy offices, and catering to the "clique" in the building, how about trying to keep the hot water from going out everytime the wind blows harder than 15 mph.