We had damage to our home from the "microburst" in June. I called numerous contractors. I left messages, spoke with office staff and at times to the contractor himself. I made it clear that I was also looking to get an estimate for a big job - windows for my whole house. Of all those I contacted only two showed up. Contractors, lack of professionalism will cost you. It says a lot about your character and business practices. I kept a list. Any who couldn't even be courteous enough to call back or show up will get no consideration for future business from me.