You must understand. Santa could not possibly be in every town in one night. He is a very busy man and tries to divide up his time as fairly as possible with the help of his assistants. Sorry you missed him at your home, but we are glad you were able to see him at a friend's house. Please try not to be selfish and understand how difficult this time of year is for us in the North Pole. Let me know if we can help you in the future. I'll put in a word for you with the big guy. Thank you for your complaint.